The Quilt Lady Terms and Conditions
All workshops must be paid for in full at the time of booking, either by credit or debit card or by using Paypal. You do not need to have a Paypal account to use this method of payment. Please note that The Quilt Lady does not store your card details nor share your information with any third parties.
All workshop participants must be 18 years or over on the start day of the workshop.
In extreme circumstances it may be necessary for The Quilt Lady to cancel a workshop. In this eventuality you will be offered a full refund or the opportunity to transfer your booking to an alternate date.
If for any reason you need to withdraw from a workshop, please notify us by email 30 days or more before the start date of the workshop. At that time, your payment will be refunded, less a £40 cancellation fee. If cancellations are made after this date a refund of 50% of your payment less £40 cancellation fee will be made, only if the place is filled.
No refund will be made for withdrawal after the workshop begins.
The Quilt Lady is not responsible for expenses incurred due to cancellations, including but not limited to travel expenses and accommodation expenses. We strongly suggest you take out insurance to cover yourself against this.
There will be no exceptions to our cancellation policy, and cancellation fees are not transferable.